Garrett Trimble ’23 participated in the highly competitive Research Experience for Undergraduate (REU) progra...
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Information Technology Services Help Desk
2 East South Street
Galesburg, IL 61401
Information Technology Services and the Help Desk are here to assist you in connecting to the College network. The information below will help you get your computer ready for your arrival.
When searching for the perfect computer to fit your College computing needs, please remember the following basic computer and wireless network requirements. It is important that you review these first, and if you have any questions, please contact our Help Desk at 309-341-7700.
In addition to keeping your operating system up to date, the College requires you to have antivirus software installed on your computer. Read about the required antivirus software.
Once you have selected your computer, please use the link below to test your computer prior to arriving at Knox to ensure that connecting with the Knox network upon your arrival is a breeze!
You can now check your computer remotely to see if it meets requirements for connecting to the Knox network when you arrive.
Once you receive your initial password, we encourage you to change it to something you will remember. Here is how to change your password in just a few easy steps.
NOTE: Please visit the Help Desk for password resets; we do require a valid picture ID in order to reset your password. For technology security purposes, passwords cannot be reset via email requests or over the phone (without proper security verification).