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Information Technology Services Help Desk
2 East South Street
Galesburg, IL 61401
All personally owned computers connecting to the College's network must have an approved antivirus software package installed. Computers connected to the College's network will be periodically scanned to confirm the presence of approved antivirus software and to confirm the software is up to date.
To ensure your computer is up to date and has the appropriate anti-virus software, visit scanme.knox.edu. This will allow you to check to make sure your computer is ready to connect when you arrive to campus.
The following antivirus software packages are approved for use on the College's network:
Many viruses and worms take advantage of identified vulnerabilities within operating systems. Microsoft and Apple release patches to fix these known problems on a regular basis but many users neglect to install them. Unlike many e-mail borne viruses requiring the user to open an attachment, many of the operating system exploit viruses infect vulnerable machines by simply connecting to the Internet.
Due to the adverse impact infected computers have on the data network as a whole, the following actions will be taken when an infected computer is found:
Information Technology Services provides support and maintenance for all College owned equipment. The maintenance of personally owned computer equipment connected to the College's network is the responsibility of the owner.