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Information Technology Services Help Desk
2 East South Street
Galesburg, IL 61401
Knox College provides an array of services and facilities including a campus-wide wireless network, a range of online storage options for individuals and departments, computer labs with current equipment and appropriate academic software packages.
Knox supports both Windows PC and Macintosh computer systems. Linux, Chrome OS, etc. are allowed on the network but are not supported by ITS.
All computers that connect to the Knox network must be kept current with software updates and antivirus software.
To ensure your computer is up to date and has the appropriate Anti-Virus, visit scanme.knox.edu. This will allow you to check to make sure your computer is ready to connect when you get to campus.
Knox provides wireless network access in all College-owned residence halls, academic buildings, and a majority of the campus green spaces.
Antivirus software is a required on all Windows and OSX computers. See here for this approved antivirus software.
Knox provides internet access with an emphasis on the academic needs of the College community. Recreational access is provided, but may be constrained in deference to the academic and business needs of the College.
Internet access is available through the standard wireless connection. Wired ports in student rooms are available for a fee (presently $100 per year).
Knox makes the majority of our application software available for student use. See here for details.
Knox provides an array of online storage options for use by individuals and departments.
Knox maintains network printers across campus for use by students, staff, and faculty. Students are allotted of $50 worth of printing per year through the College's networked printers. The balance is reset on July 1st of every year. Charges include $0.06 per black and white page and $0.30 for color page. Additional charges may apply for high end graphic or photo printers. Additional printing allowance may be purchased by students as needed.
Students may bring personal printers to campus but they must be connected via USB or other cabled means. Wireless printers will interfere with our wireless network signal and are not allowed.