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Help Desk


Information Technology Services Help Desk

SMC E-010

2 East South Street

Galesburg, IL 61401-4999



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Information Technology Services is the first point of contact for assistance with general usage problems afflicting the Knox computing community. Information Technology Services' professional staff and Help Desk student staff are devoted to creating an easy to use and welcoming computing atmosphere for all students, faculty and staff.

Being a small campus, we place a high value on delivering quality service and support. You make it possible for us to deliver that kind of service if you start by contacting the Help Desk—where someone will gather information about your problem, assist you to resolve it and then, if necessary, put you in touch with the person(s) best qualified to assist you.

Phone: 309-341-7700
Walk-ins: SMC E005

Submit a support ticket or check our knowledge base. (For authenticated Knox users only)

Hours During Term:

  • Monday-Thursday: 8:00 a.m. - 12:00 a.m.
  • Friday: 8:00 a.m. - 6:00 p.m.
  • Saturday: Noon to 6:00 p.m.
  • Sunday: Noon - 12:00 a.m.
Knox College

Printed on Tuesday, May 18, 2021