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Help Desk

Contact

Information Technology Services Help Desk

2 East South Street

Galesburg, IL 61401

309-341-7700

helpdesker@​knox.edu

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Please contact Information Technology Services for assistance with general technology usage problems. We are the first point of contact for you, and are devoted to creating an easy to use and welcoming technology experience for all students, faculty and staff.

Being a small campus, we place a high value on delivering quality service and support. You make it possible for us to deliver that kind of service when you  contact the Help Desk—where a member of our User Services team will gather information about your problem, assist you to resolve it, and then, if necessary, put you in touch with other experts that would be best qualified to assist you in resolving your technology challenge.

Phone: 309-341-7700
Walk-ins: SMC E005
Email: helpdesker@knox.edu

Submit a support ticket or check our knowledge base. (For authenticated Knox users only)

Hours During Term:

  • Monday-Thursday: 8:00 a.m. - Midnight
  • Friday: 8:00 a.m. - 6:00 p.m.
  • Saturday: Noon to 6:00 p.m.
  • Sunday: Noon - Midnight
Knox College

https://www.knox.edu/offices/information-technology-services/help-desk

Printed on Friday, February 3, 2023