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Information Technology Services Help Desk
2 East South Street
Galesburg, IL 61401
Links to remote teaching resources for Knox College Students. This page will be updated as additional resources become available.
Make Sure Your Tech is Connected!
You need access to a computer; built-in microphone and camera (or ones connected via USB or Bluetooth) are plusses. Your phone or other mobile device can play the same role.
Make sure you can log into My.Knox, Email, Moodle, etc. Reliable internet connection is necessary. Many internet service providers are making connection easier.
Check with your instructors. They may use particular applications, Moodle features, and other communication platforms in their specific courses. They will provide guidance on how to use them.
Please ask for help when you need it. The Help Desk is available online (thru My.Knox) and during its open hours (309-341-7700):
Help Desk (Central Time)
Monday - Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 6:00 pm
Sunday: 5:00 pm - 9:00 pm
Schedule an appointment with our Help Desk for assistance with troubleshooting/testing.
Video Trainings We will continue to add to these as time permits.