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Because of the accelerating COVID-19 pandemic and ongoing stay-at-home order from the State of Illinois, Knox College has made the decision to teach the entirety of spring term remotely. More Information

Facilities Services staff plant roses outside Memorial Gymnasium.

Crisis Sessions


Counseling Center

Furrow Hall

175 West Knox Street

Galesburg, IL 61401-4999



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Old Main seen through the leaves of a tree.

Crisis sessions are available for students needing immediate assistance. In a crisis appointment, the student will evaluate their situation with a counselor while building a plan of what to do next. See more information below on our services, potential crisis situations, and how to best cope with crisis.

Business Hours: Monday-Friday 9AM-4:30PM

For a crisis session during business hours, head on over to Counseling Services in Furrow Hall across from the soccer field. There is no need to call ahead; a counselor will see you as soon as possible. Your safety is our #1 concern. Do not hesitate to reach out if you feel like you are in a crisis. We look forward to seeing you. If you are not able to physically come to Counseling Services, contact 9-1-1 or Campus Safety at 309-341-7979.

After Business Hours

Call Campus Safety at 309.341.7979 and they can help you in reaching assistance. Call 9-1-1 if there is any immediate danger to self or others. To speak to a skilled, trained counselor at a 24 hour crisis center, call 1.800.273.8255.

What is a Crisis?

A mental health crisis is defined by an individual's experience, not by an external event. If you believe you are experiencing a crisis, we prefer to see you. Below is a list of experiences that may lead someone to seek crisis services.

  • Imminent suicidal thoughts and/or a plan
  • Imminent homicidal thoughts
  • Losing emotional control severely
  • Gross impairment in thinking ability
  • Exhibiting bizarre behavior
  • Experiencing a recent trauma
  • Experiencing auditory/visual hallucinations and/or delusions

How do I Cope with a Crisis?

Effective coping in crisis situations can help to lessen possible long-term impacts on your health. A crisis is also an opportunity to build positive skills, increase self-knowledge, and promote resiliency. Below are signs of positive coping strategies that can help guide you through a tough situation.

  • Actively explore resources and search for information
  • Openly express both positive and negative emotions
  • Practice tolerating feelings of frustration and take things slow
  • Actively seek help from others
  • Break problems into manageable pieces & work on one at a time
  • Be aware of emotional fatigue; pace coping efforts and maintain control
  • Be flexible and accepting to change, both internal and external
  • Trust in yourself and others; cultivate a basic optimism toward outcomes
  • Know that moderate anxiety is healthy and motivating, and learn to use it productively

Knox College

Printed on Monday, March 30, 2020