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Offices & Services > Office of Communications > Resources

E-mail Signature Policy

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Office of Communications

2 East South Street

Galesburg, IL 61401-4999

309-341-7337

communications@​knox.edu

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Consistent e-mail signatures across all departments and programs help to ensure that all e-mail on behalf of Knox College meets professional standards, represents the quality of our work and the College's business, and provides relevant information to support business processes. It is the policy of Knox College that all individuals with @knox.edu e-mail who choose to use a signature follow the guidelines outlined below:

  • Keep it simple: Don't get overly complex when formatting your e-mail signature and keep the number of lines to a minimum.
  • Images and logos: Except for the Knox College logo, use of images (other logos or social media icons) within the e-mail signature is not recommended. Images can come across as attachments and add to the complexities of downloading an e-mail for the recipient. It is also important to note that many e-mail clients and mobile devices block the appearance of logos and images. To use a College logo in your signature, please use the e-mail signature template (see below).
  • Web addresses: The inclusion of the Knox College web address (www.knox.edu) is recommended for all College e-mail signatures. A second web address specific to a department or program can be added to the signature.
  • Social media links: The inclusion of social media links is recommended when they promote important College communication channels, such as the Knox College or Prairie Fire Athletics Facebook page or the College's LinkedIn page. No more than two links should be listed. Refrain from the inclusion of personal social media links in professional or business e-mail.
  • Quotes: The use of personal or favorite quotes or epigraphs in an e-mail signature is inappropriate in a professional setting and should not be used in any communications on behalf of the College.
  • Taglines: Some departments may have taglines or other slogans that may be necessary for promotional purposes of the College (e.g. Knox College: One of 40 Colleges that Change Lives); these slogans must be cleared through the Office of Communications.

To add or change your e-mail signature, follow these steps:

  1. Starting from your Knox College e-mail inbox, find the Settings page by clicking on the Cog Wheel on the top right side of your Inbox.
  2. Once there scroll down to the Signature box. You can now copy the signature style of your choice (see below) and paste it into the Signature box.
  3. Make changes to the name, title, and phone numbers as needed.
  4. If you need help adding a signature to your e-mail, please contact Information Technology Services at helpdesker@knox.edu or calling extension 7700.

Additional E-mail Guidelines

Body Font: With the advent of smartphones and tablets, individuals are reading e-mail on a variety of devices, all with different screen sizes. To ensure that e-mail is readable on all devices, it is recommended that individuals use Sans Serif body fonts (Arial, Verdana) set to Google's Normal size (no smaller than 10 point font).

Google Photos: Google e-mail allows individuals to associate personal photographs to your e-mail account that are viewable by all message recipients. Professional photography or standard head shots are encouraged on all professional e-mail accounts and/or communications.

Sample Signatures

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https://www.knox.edu/offices/communications/resources/e-mail-signature-policy

Printed on Sunday, November 19, 2017

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