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Knox Together: A Plan for Fall 2020 Give Now
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Frequently Asked Questions


Knox Together


Ford Center for the Fine Arts

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Health & Wellness | Living on Campus | Teaching & Learning | Workplace for Faculty & Staff | Tuition, Fees, & Financial Aid

Health & Wellness


  • Yes. All members of our campus community, including visitors, must wear masks at all times except: (1) in their individual residence hall rooms, (2) in their private offices, or (3) when out of doors and able to maintain at least six feet of physical distancing. Students who are unable to wear a mask or face covering due to a documented health issue should contact Disability Support Services for guidance. Employees who are unable to wear a mask due to a documented health issue should contact Human Resources.

  • Yes. All students and employees will be provided with two cloth face masks, a face shield, and a small refillable bottle of hand sanitizer. Stations to refill hand sanitizer will be placed across the campus.

  • Disposable masks are available around campus at locations including dining areas, the mailroom, Administrative Services, and the welcome desk at Alumni Hall.

Knox Together Pledge

  • It’s true. We are working with a committee to translate public health guidance on matters like social distancing and mask wearing into a “social contract” that all students and employees will sign to affirm our shared responsibility for keeping our community as safe as possible. We have an obligation to protect one another to the very best of our ability, and we must take it seriously. Violations of this contract will be addressed through existing campus disciplinary procedures.

  • No. Students and employees will, however, be asked to acknowledge that they have read the Knox Together Pledge and agree to follow all public health measures.

COVID-19 Testing

  • Yes. All students will undergo a series of two tests for COVID-19 upon their initial return to campus. Employees will also be tested prior to the beginning of the term. Testing will continue throughout the term as symptoms and contact tracing require. This will be conducted at no cost to students or employees.

  • Yes. Even though off-campus students attending classes on campus are not “moving in,” they will still be assigned a testing time and follow the same testing protocol as residential students.

  • We will use the CDC’s definition of a close contact, which is any individual who has spent 15 minutes or more within six feet of the infected person. All close contacts of an individual who has tested positive for COVID-19 will be contacted and evaluated by a trained professional to determine appropriate next steps.

  • Check out the most common symptoms of COVID-19 according to the Center for Disease Control. If you have one or more of these symptoms, the first thing to do is to stay in your residence hall room or stay home so you don’t spread it to others. If you are a student, contact Health Services at (309) 341-7559. If you are an employee, contact Human Resources at (309) 341-7200.

  • Students taking on-campus classes are limited to travel within Knox County. All other travel must be planned in consultation with Health Services. Preventing the spread of COVID-19 remains our priority.

Cleaning & Sanitation

  • Enhanced cleaning and sanitizing practices are already in place at Knox and will be expanded as students, faculty, and staff return to our campus community. Common spaces in academic, administrative and residential buildings will continue to be thoroughly cleaned and disinfected at least once per day. Additionally, classroom use will be scheduled in such a way that will minimize overlapping students being in the same proximity, and outdoor or other alternative learning spaces will be used where possible. Campus offices will be stocked with proper supplies and instruction on how to keep shared office spaces clean and disinfected. Dining Services has developed a comprehensive cleaning and sanitation process.

Quarantine & Isolation

  • Isolation is the process of separating people who are sick with COVID-19 from people who are not sick so that they can get better without infecting anyone else.

    Quarantine is the process of separating and restricting the movement of people who were exposed to COVID-19 during the incubation period when they may become sick with the virus and infect others.

  • We’re prepared for this. If a member of our campus community tests positive for COVID-19, we have arranged for Knox Health Services staff to be certified to carry out tracing for close contacts both on and off campus. Affected students will follow quarantine and isolation protocols within campus residences that have been reserved for this purpose. Students in quarantine or isolation will have a designated staff member to support them. They will receive meals in their residence, take their classes online, and have their health and wellbeing actively monitored by a member of our professional Health Services staff. Affected faculty and staff will follow quarantine and isolation protocols at home.

  • Per guidance from the Centers for Disease Control and Prevention, any individual who is traveling to the U.S. from an international destination should quarantine for 14 days upon arrival, monitor their health, and practice social distancing. This guidance should be followed by students planning to live in either on-campus housing or private housing located off-campus. International student arrival dates (August 25 for new international students and August 29 for returning international students) have been planned to allow for quarantine prior to the beginning of new student orientation and classes.

  • This will depend on CDC and state/local guidance that is in effect at the time. This will not change your scheduled arrival date. If students from particular areas are required to quarantine, they will be able to begin classes remotely from their residence halls.

Living on Campus

Moving In

  • New students coming from abroad should plan to arrive on August 25. Returning students coming from abroad should plan to arrive on August 29. New students coming from within the U.S. will be assigned a move-in date of either September 9 or September 10. Returning students coming from within the U.S. will be assigned a move-in date of either September 11, September 12, or September 13. Your move-in date will be emailed to you by the end of July. NOTE: Students participating in special programs (athletics, student leadership positions, summer bridge programs) will receive direct communication regarding their arrival dates.

  • All students will be assigned an arrival time. Arrival times will be spaced out to facilitate COVID testing and a physically distant move-in. You will receive an email indicating your assigned arrival time by the end of July. Students may have one non-Knox guest assist them during move-in as long as masks or approved face coverings are worn and physical distancing is strictly maintained. Guests assisting with move in will have their temperatures checked prior to accessing the residence halls.

Campus Life

  • We are developing a number of processes and policies designed to make community living as safe as possible. That means living on campus will look different. Here are a few examples: (1) Although current public health guidance for higher education does not require students to be assigned to single rooms, we recognize that some students may prefer single accommodations and will accommodate as many students in single rooms as possible. (2)Guest access to on-campus housing will be limited to pre-approved family members. (3) The number of students who can occupy shared spaces such as suite common areas, restrooms, kitchen, and laundry facilities will be limited. (4)Community building and programming facilitated by your Resident Assistant will be a priority, as always, but activities will be conducted with public health guidelines in mind.

  • Over the summer, all indoor athletics facilities were closed until further notice. The schedule for reopening the Fitness Center and other indoor facilities will be posted as we get closer to the start of the fall term. In order to help protect users of athletic equipment, physical distancing, capacity limits, and cleaning protocols will need to be observed, just as they are in community or private gyms during this time.

  • Yes. We value the social and educational opportunities that Knox’s many student organizations bring to campus life, and recognize them as a key component of the student experience. Campus Life, Dining Services, and other offices will do everything in their power to support student organizations, recognizing that meetings and events will need to look different to encourage safety. A committee of student leaders is working with staff to update event guidelines for the fall term.


  • This decision was reached after many deliberations and countless hours devoted by our member institution campuses, the league’s COVID-19 Working Group and the MWC Presidents’ Council to developing protocol and best practices for the resumption of sport. Our goal was to “re-open” intercollegiate competition for our student-athletes. As recently as July 15, the MWC Presidents’ Council reaffirmed our commitment to move forward with planning for the fall, while taking the significant action of limiting competition to that among MWC institutions. Yet, even at that time, there was apprehension based upon the unexpected trajectory of COVID-19 infection rates in this country, including the states within our league’s geography. The Council committed to continue to closely monitor the COVID-19 landscape noting “that fall competition may not occur if public health guidance changes in the coming weeks.” Since that time our nation has seen an increased number of states implement travel restrictions and mandatory masking protocol and still the cases of COVID-19 are climbing. Additionally, the NCAA Sport Science Institute, in consultation with the NCAA COVID-19 Advisory Panel, the American Medical Society for Sports Medicine (AMSSM) COVID-19 Working Group, the Autonomy-5 Medical Advisory Group, the National Medical Association and the NCAA Committee on Competitive Safeguards and Medical Aspects of Sports, released supplemental guidance about resumption of practice and competition in light of new and emerging data. Included in these recommendations is guidance about testing for individuals in sports with low, medium and high contact risk. Ultimately, due to the recent sustained surge of cases across the country, and a lack of guaranteed access to timely and reliable testing with the frequency recommended by the NCAA, the Conference does not feel it is in a position to sponsor intercollegiate athletic competition at this time.

  • The NCAA’s Core Principles for Resocialization of Collegiate Sports are a series of documents that provide guidance to member institutions on the resumption of practice and competition amidst the COVID-19 pandemic. The concept of sport resocialization is predicated on a scenario of reduced or flattened infection rates and appropriate risk mitigation practices. You will find full details here. The NCAA is continuing to monitor all information around COVID-19. Please continue to check the website for updates.

  • The fall Midwest Conference sports included in the suspension of league competition are men's and women's cross country, football, men's and women's soccer, men’s and women's tennis and volleyball. Men’s and women’s basketball, men’s and women’s swimming & diving, men’s and women’s indoor track & field are among those winter sports for whom league competition is suspended through December 31. This decision impacts only those sports in which member institutions participate within the Midwest Conference and does not necessarily apply to competition in sports sponsored by league institutions within affiliation with other athletic conferences.

  • After considering all of the health and safety factors involved with competition, the MWC has suspended league competition for our teams through December 31. Individual return-to-play protocols will be in place at each member institution to allow for meaningful team experiences for their student-athletes, which could include opportunities for practice, small-group training, skill development, and/or strength & conditioning within the parameters of federal, state, institutional, conference and NCAA guidance. Engagement in limited non-conference competition remains at the discretion of individual institutions.

  • The MWC statement specifically applies to any league competition prior to December 31. The MWC COVID-19 Working Group will continue to meet and discuss what it might look like to sponsor sports during the spring term, and make recommendations to the Presidents’ Council in the coming months. The MWC will continue to monitor those factors impacting the decision for suspension of the fall and winter sport seasons, and take action to resume athletic competition when it is deemed safe to do so.

  • The MWC remains committed as a conference and as individual institutions to building an academic and athletic experience for our student-athletes that is as safe and robust as possible. This could include the opportunity for competition among Midwest Conference institutions in the spring; decisions about what intercollegiate competition looks like after December 31 remains under consideration. Considerations that will impact our decision-making include: 1. NCAA legislation and the most current NCAA legislative relief waivers. 2. If current public health conditions continue or worsen throughout the upcoming months, the opportunities for competition will remain as they are for this fall. 3. Access to timely and reliable testing with the frequency recommended by the NCAA. Finally, if public health conditions permit more robust competition in the spring term, it will be important to remember athletics will continue to look different as various resources such as staffing, access to officials, availability of court/field space, lighting, and weather, will create significant challenges as we try to maximize opportunities for sports over the course of one term.

  • No. For Division III student-athletes, participation in workouts, meetings or practices in their usual season during the fall term will not trigger the use of a season of participation. Additionally, the NCAA recently issued a blanket waiver that states that Division III student-athletes will not be charged with participation for the 2020-21 season if their team can complete only 50 percent or less of the sport’s maximum contests/dates of competition due to the ongoing impact of the COVID-19 pandemic. The NCAA also issued a blanket statement stating that a student-athlete will receive a two term extension of eligibility (towards their 10-semester/15-quarter total) if they are unable to participate due to COVID-19 or if their team completes 50% of less of that sport's maximum contests/dates of competition. Visit the NCAA website for the full announcement. It is important to note that a student-athlete must be enrolled in a minimum of 12 semester or quarter hours, regardless of institutional definition of what it means to be full-time, to be eligible to practice or compete in DIII athletics.

  • Any intercollegiate competition involving fall or winter sports must be approved by institutional leadership and be conducted in accordance with NCAA Division III rules, and campus, local, state and NCAA health directives. Per NCAA rules these contests count against the team’s contest maximums and could impact ability to “regain” a season of athletic eligibility and extension of academic eligibility. Only student-athletes that are certified as eligible per NCAA and MWC rules, may participate in intercollegiate competition. Intercollegiate competition conducted prior to January 1 is not sponsored by the Midwest Conference and will not have bearing on Conference standings, records or awards.

International Students

FAQs for international students are available on the Office of International Student Services page.

Dining & Food Service on Campus

  • Yes. Dining Services has made many changes to help protect students, faculty and staff during the pandemic. You can read the complete list here. Dining hours and locations are being extended to allow students to eat in dining areas in a safe manner. Additional Grab and Go items will also be available for those who prefer it.

  • Grab and Go at The Gizmo and in The Outpost convenience store will be extended to 12 hours per day during the week, and options are being enhanced to include new heat-and-go full meal options. We are currently planning for the following hours of operation: (1) Hard Knox dining room will be open Monday through Saturday 7:30 a.m. to 9:30 a.m, 11:00 a.m. to 2:00 p.m., and 4:30 to 7:30 p.m. and Sundays 10:00 a.m to 2:00 p.m. and 4:30 p.m. to 7:30 p.m. (2) The Gizmo will be open for full service Monday through Sunday from 10:00 a.m to 10:00 p.m. Grab and Go will be open from 7:30 a.m. to 7:30 p.m. Monday through Friday. (3) The Outpost convenience store will be open Monday through Friday from 7:30 a.m. to 11:00 p.m and weekends from 12:00 p.m. to 10:00 p.m. Grab and Go will be open from 7:30 a.m. to 7:30 p.m. Monday through Friday.

  • The Gizmo, The Outpost convenience store and both Grab and Go locations will be open between normal dining room hours during the week.

  • Three fully served concepts will be available in Hard Knox during service times, including theme meals. Each concept will include a full balanced meal. Menus will be posted online and through our daily menu mail option.

  • Dining Services will continue to offer accommodations for all dietary needs and one of the three concepts in Hard Knox will specialize in both vegan and dietary needs. Virtual consultations will be available for any students or staff with the Chef and GM to address additional needs. The Gizmo will continue to offer dietary substitutions.

  • Face coverings will be required for all dining services staff, and physical distancing procedures will be implemented in accordance with public health guidelines. Additional personal protective equipment (PPE), including face shields, will be required for some employees. Dining rooms will be fully disinfected between meals and have dedicated entrances and exits with one-way traffic patterns and floor markers to ensure 6-foot distancing between patrons. All serviceware will be single use and distributed through contactless methods. Dishwashing machines will be checked for proper temperature and chemicals every hour, and machines will be drained and cleaned every 30 minutes when in high use. Returned serviceware will be scraped and sent through the dishwasher once for sanitizing before being sprayed or scrubbed and washed in the machine a second time.

  • No. Catering operations will be suspended for the fall term.

Teaching & Learning

  • No, the fall academic calendar will be our typical 10-week term. Classes start September 14.

  • Faculty members have worked through the summer to offer courses in new ways, and some classes may be canceled. As a result,  there will be some changes to course offerings. The revised Fall Course Schedule will be published at the end of July. Returning students will be able make changes to their schedules during a special drop/add period the week of August 3-7. Students can also make changes during the regular drop/add period at the beginning of the fall term.

  • You may continue your Knox education remotely if you don’t wish to return to campus in the fall. Many courses will be available for students studying remotely. There might be certain courses that have significant on-campus components that are difficult to reproduce online. These courses will be indicated on the revised Fall Course Schedule.

  • Yes. Please inform the Office of Student Financial Services if you decide to return to campus. Your financial aid and billing information will be adjusted appropriately.

  • Remote learning to On-Campus?

    A move on to campus will be dependent on the availability of appropriate housing and may be subject to health protocols for rejoining the on-campus community. Students will be able to participate in on-campus components of courses that have them. Courses that are remote instruction only must be completed online.

    On-Campus to Remote Learning?

    Most courses are designed for students working in either on-campus or off-campus environments, but not all. Before moving to remote learning, students should consult with their course instructors to address on-campus work they might not be able to complete.

  • The Seymour Library and the Science Commons will be open with reduced capacity. Hours of operation will be reviewed and updated regularly. We are anticipating standard operating hours for all campus computer labs with decreased occupancy to maintain social distancing. Hours will be reviewed and adjusted based on usage. CFA practice rooms will be available, but protocols for use of these spaces will be in place and must be carefully observed by all users.

  • All participants in an in-person class will wear masks or face coverings at all times. Physical distancing will require that classes meet in smaller subgroups, interactions with faculty and peers occur both in virtual and in-person settings, and daily and weekly schedules be flexible to support engagement of all students. Some classes will be moved to larger spaces. Courses that rely heavily on classroom, lab, and studio spaces will be re-envisioned so that physical distancing and cleaning protocols can be observed. Most courses will operate in hybrid modes, with a combination of in-person and remote components to serve students both on campus and those learning from home. We have also instituted rigorous cleaning and sanitation processes for all classrooms and other academic spaces, residence halls, and meeting spaces.

  • Although we plan to offer our regular academic calendar in winter and spring, we have also developed an alternate calendar that allows us to delay the return to campus this winter if public health conditions warrant. The alternate calendar allows students to begin their courses remotely before returning to campus later in winter term. We will make a decision on implementing this alternate calendar no later than the end of fall term.

  • We will have a special drop/add period for returning students on August 3-7. There will also be the regular drop/add period for all students during the first week of the term.

  • Generally, yes. “Remote only” courses can be taken anywhere. As discussed elsewhere, however, a small number of courses may not be appropriate for remote participation, whether the student is on or off-campus, due to unique in-person requirements on campus.

  • No. Some courses will be delivered fully remotely and will be identified on the course schedule.

  • A small number of courses have heavy on-campus performance or lab components and may be inappropriate for remote participation. These courses are indicated on the revised course schedule. Students should consult their academic advisors if they have questions about these courses or potential impact on their academic program. A wide variety of hybrid and fully remote courses are available in most programs.

  • No. Our regular S/U grading policies are back in effect.

  • Yes, but policies for delivering all library services continue to evolve. Updates on library services will be posted on the Library Resources page.

  • With most students on-campus in the fall, the fall daily class schedule will revert to its usual Central time zone schedule.

  • Many courses will include a blend of synchronous and asynchronous activity to enable students in different time zones to engage in coursework. Some remote courses have been shifted to increase access to real-time participation to the extent possible.

  • Off-campus study options in fall 2020 have been sharply limited by travel and border restrictions. Students should remain in close contact with the Stellyes Center for Global Studies and their academic advisors regarding their study abroad options for future academic terms.

Workplace for Faculty & Staff

  • Employees who are unable to wear a mask due to a documented health issue should complete a Face Covering Accommodation Form.

  • If you have concerns about returning to work, please speak with your supervisor to see if any modifications to your workplace can be made, which may include but not be limited to: a temporary remote work assignment, physical distancing (such as staggering shifts), alternative work locations, modified or flexible schedules and/or the use of personal leave, etc. If you feel you need a workplace modification, please complete a Workplace Modification Form.

  • Yes. Testing protocols are in development and will be announced to employees as soon as they are finalized.

  • If an employee feels they are at increased risk for severe illness due to COVID-19 (or are caring for someone in their household that is at increased risk), they can request a workplace modification. Reasonable workplace modifications will be considered based on CDC Guidelines. If no reasonable modification can be determined, the Office of Human Resources and/or the Provost Office will determine if other COVID-related accommodations can be provided, including any paid or unpaid leave options.

  • No. To limit exposure to COVID-19, children are not permitted in the workplace, especially during the pandemic.

  • Employees are entitled to protections against discrimination based upon age, disability and a number of other protected categories. Such conduct could implicate the college’s Equal Employment Opportunity/Affirmative Action policy. Others should not presume to determine if someone is at increased risk. Employees should assess their own health with their health care provider to determine if they believe it is safe to come to work. Employees who learn of an increased risk factor for a coworker should maintain confidentiality about that information, only reporting it to the Office of Human Resources.

  • Before the start of the academic year, employees will be asked to affirm that they read and understand the conditions outlined in the Knox Together pledge. Failure to meet or uphold the Knox Together pledge could lead to corrective action according to the College’s normal procedures for addressing workplace performance issues.

  • Employees who have depleted their sick leave balances should contact Human Resources to determine if they would be eligible to use any other type of leave. For other health-related absences, employees should follow regular procedures for using their sick time and requesting a leave of absence

  • No. Employees should not return to campus until they are symptom and fever free for a minimum of 72 hours or until they have received a negative test result. See a list of COVID-19 symptoms.

  • Yes. Knox College provides benefit-eligible employees an Employee Assistance Program through Precedence Inc. that allows for up to five free mental health counseling visits each calendar year. Please contact Human Resources for additional information.

Tuition, Fees, & Financial Aid

  • Knox has increased our financial aid budget to help offset the increased tuition costs, especially for our neediest students. Depending on a student’s plans for the fall term, we will adjust the student budget for anyone not living on campus and/or on a meal plan. We remain committed to making Knox as affordable as possible for every student and will review financial aid awards on an individual basis if family financial circumstances have changed due to COVID-19.

  • Whether in person or remotely, our faculty and staff will continue to teach and support students with the dedication and individual attention that has long been a hallmark of a Knox education. Our students will continue to graduate with a degree that is highly regarded, retains its value, and provides educational experiences that will last a lifetime and contribute to lifelong success. An education of this quality and on this scale requires tremendous resources. We will continue to use the tuition and fee schedule that was established last winter by our Board of Trustees, but have increased our financial aid budget to provide additional financial aid to offset much of the increase for our neediest students. We remain committed to making Knox as affordable as possible for all students.

  • The student’s cost of attendance will be adjusted for each individual situation. Students not living on-campus will not be charged for room and board. If a student is remaining at home and taking classes remotely, eligibility for need-based financial aid will be based on the “commuter student” cost of attendance and necessary financial aid adjustments will be made. If a student is living off-campus and taking classes in person, eligibility for need-based financial aid will be based on the “off-campus” cost of attendance and financial aid will be adjusted accordingly. Students living off campus may still choose to participate in a meal plan.

  • Bills were sent on 7/15/2020 and charges were based on the assumption that students would be enrolled full time and live on campus with a standard meal plan. Once we learn about your plans for the fall, we’ll make appropriate adjustments to your charges and financial aid to reflect those plans.

  • Yes. Students with campus employment or federal work study included in their financial aid award will be eligible for positions on campus. There may also be some employment opportunities for students studying remotely.

  • The due date for payments is August 15, 2020. Installment plans are available for an additional $35 fee. The first payment of the 4-month installment plan is due July 31st and the 3-month installment plan is due September 15th.

  • Yes. The federal government distributed funds to each college and university to award directly to students whose lives and studies have been disrupted by COVID-19. Under the act, Knox received $664,035 to distribute to affected students.

  • Students enrolled at Knox during spring 2020 term, who filed a FAFSA to demonstrate eligibility for Title IV funds, and whose estimated family contribution did not exceed $20,000 were eligible. Students were also able to request funds through the College’s COVID-19 Student Relief Fund.

  • With the generous support of Knox alumni, parents, employees, and friends, Knox established the COVID-19 Student Relief Fund. Students not eligible for CARES Act funds received and can continue to receive emergency, need-based financial support directly from the College and our donors.

  • Detailed reporting is available here.

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Printed on Tuesday, August 11, 2020