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KNect Alumni Community FAQs

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Eric Johnson

Associate Director of Alumni Engagement, Campus Connections

2 East South Street

Galesburg, IL 61401-4999

309-341-7648

ebjohnson@​knox.edu

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Q: What is Knox KNect?

A: Knox KNect is a place to be a mentor or mentee, network with alumni and students, and connect professionally with your alumni peers for career and sharing opportunities.

  • Create and join groups of other alums who share your career, location, organization, or other interests
  • Share news and articles that you think your fellow alumni will find useful in the discussion forum
  • Search the alumni directory for classmates or alumni in your career field, and communicate with them right in the network
  • Share and search job opportunities posted by other alumni to find new opportunities with a Knox connection
  • Create and register for alumni events
  • Find a mentor or give back by offering your expertise as a mentor to other alumni or students
  • Knox KNect allows you to sign in with LinkedIn, Facebook, or email. The site is easy to manage and is your passport to the Knox College network.

How to videos:

Q: Is there a step by step guide to Knox KNect?

A: Yes, please reference this KNect Site Overview for an explanation of how to sign up and the basic functions of Knox KNect.

Q: Who has access to the site?

A: Only members of the Knox alumni community, Knox students, and a few staff are members of the community.

Q: How do I update my profile?

A: Updating your profile is easy. In the upper right corner of the home screen, you will see a circle with a drop-down menu next to the message tab. Scroll down and the gear and click “update profile.” Within this page you can change your mentoring options, update your information, and change your profile picture.

Q: How is email utilized within the site?

A: All messages will be sent to the email address associated with the account you use to register. This email address (including an email address associated with Facebook or LinkedIn, if you choose to register with one of those accounts) will become your preferred email address, and all communications from other users will be sent to it. Be sure your listed email is your preferred email.

Q: What types of jobs should be posted on Knox KNect?

A: Knox KNect is a great place for you to share job opportunities with other alumni. If your opportunity is better suited for a current student or a recent Knox graduate, be sure to share the opportunity with the Bastian Family Career Center and post the position on Handshake, Knox’s job and internship board for students and alumni. You may also visit the Career Services for Alumni page.

Q: I see that I can post a job, but what about an internship?

A: If your internship is geared toward graduate students and/or alumni, then it would be appropriate to post it on Knox KNect. However, if the internship is better suited for a current Knox student it is recommended that you share the opportunity with the Bastian Family Center for Career Success and post the position on Handshake. For additional questions about Handshake, email careers@knox.edu.

Q: Knox KNect offers mentoring. What does this mean?

A: Within the site, you have the opportunity to mentor students and your fellow alumni. You will be asked to share ways in which you would like to help others by selecting categories of mentorship when you first join the site. These preferences can be updated at any time in the Mentoring Settings of your profile.

Q: How do I start a mentoring relationship?

A: In order to be a mentor, be sure that your mentoring options are updated in your profile. From there, others will be able to request you as a mentor. If someone requests you as a mentor, you will receive an email that will direct you through the process.

If you wish to ask someone else to be your mentor, you may search for them within the directory. If they are accepting of mentees, a box saying “request mentorship” will appear on their profile. Visit the Knox Alumni Mentoring Opportunities page for additional resources. 

Q: How do I end a mentoring relationship?

A: At some point, you will most likely need to end a mentoring relationship, hopefully once you both have met the set goals/objectives. All of your mentors and mentees will appear on your profile page.

Once you see the list of mentors and mentees, click on the picture of the mentor or mentee with whom you would like to break the connection. You will be asked to confirm that you are removing them as your mentee. See “removing a mentee” for further details. Note that if you are ending a relationship because something negative happened or the relationship was not working, be clear with your mentee that you are ending the relationship and why you are doing so. Explain that things are not working and encourage them to find another mentor to help meet their goals.

Q: What if I have an interaction with a current student that concerns me?

A: Many alumni will develop trusting relationships with their mentees. In doing so, students may become comfortable sharing very personal information. For example, if there is a topic of discussion that causes you concern, and you would like to share or discuss the situation, contact Eric Johnson, associate director of alumni engagement-campus connections, in the Office of Alumni Engagement at ebjohnson@knox.edu.

If you encounter an emergency situation, contact Campus Safety and Security at 309-341-7979 or campus-safety@​knox.edu.

Q: How do I limit my number of mentees?

A: The best way to manage your mentoring requests is to simply turn off the mentoring option once you have reached your limit. Click on Update Mentee Limit in your mentoring settings for more details.

Q: How do I delete my account?

A: Before removing your account, please let us know how we could have improved your experience within the site. Your feedback is important to us.

Click on Delete Account at the bottom of your profile settings for a full description of how to complete the process.

Opting out:

Q: Can I opt out of the directory and not be part of the alumni community?

A: Yes, you can complete an opt-out form to let us know that you do not want to be part of the KNect Alumni Directory. When you opt out, you will not show up in the directory.

For more immediate deletion, we also encourage you to click on Delete Account at the bottom of your profile settings for a full description of how to complete the process.

Privacy:

Q: What personal information is available for other alumni to see?

A: KNect includes your name, class year/major, employment information, city/state/zip, and email, as well as clubs/organizations or athletic involvement.

In the mapping features,, map pins point to the center of the zip codes, not actual addresses. The information in the alumni mobile app is comprised of information from the college database.

Once you log in you will also have the chance to sync your profile with LinkedIn, and make any other necessary updates.

Q: What will you do with my data?

A: Knox College will not sell your data. We do not provide it to a third party for any purpose that is not directly related to Knox College. In a situation where we do provide alumni data to a third party, it is only when we have a contract defining that use of our data is limited to projects related to Knox, and any data must be returned or destroyed at the end of the contract. Before signing a contract with a third party, we review their security systems and practices so they are consistent with our standards.

View the Graduway Privacy Policy.

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http://www.knox.edu/alumni/knect/knect-alumni-community/knect-alumni-community-faqs

Printed on Sunday, January 19, 2020