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Installing Anti-Virus Software

Windows PC Users

  1. Go to Control Panel then Programs and Features and remove all anti-virus / anti-malware software. Windows Firewall must be turned OFF:
    • Go to Control Panel.
    • Click on Windows Firewall.
    • Click on Turn Windows Firewall On or Off.
    • Turn Firewall off in all sections.
    • Click OK to save your changes.
  2. Users must turn User Account Controls OFF:
    • Go to Control Panel.
    • Click on Change User Account Control Settingds.
    • Slide to Never Notify and click OK.
  3. Restart your computer.
  4. Go to https://sophosr2.knox.edu/knoxsophosinstaller
  5. Enter your Knox e-mail username including @knox.edu and password when prompted.
  6. Single click on Win_Sophos_Installer.exe.
  7. Click Save to save the file on your machine.
  8. Close your browser.
  9. Find and double click the dowloaded file.
  10. Click Install.
  11. The installation program will now automatically run. A black window may open. This may take several minutes.
    Once the program has completed the installation, a shield icon should appear in the Taskbar. Right Click on the icon and select Update Now.