Change your secret questions and answers
Note: You must set your secret questions and answers before your password expires.
- Go to https://hd.knox.edu
Note: This is an https:// address, and not http://.
- Log in with your current e-mail user name and password.
- In the lower portion of the screen, select your questions from the drop down menus. Enter and confirm your answers.
Note: When resetting your password, you must enter the responses exactly as entered here. This includes cases sensitivity and date formating.
- Click "Save" when finished.
- Click "Sign out" in the upper left corner of the screen to exit.