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Office of Human Resources
Administrative Services Center
368 South Prairie Street
Galesburg, IL 61401-4999
Human Resources Director
Benefit Administrative Systems (BAS)
Payor of all medical, dental, and vision claims. For information regarding medical claims, change of address, or ordering a new card, click on "Benefit Manager." If you do not have your password, contact Roxanne Ronk. For information regarding your flexible spending click on "Flexible Spending Account." Enter your password or create a new password.
Health Finest Network (HFN) Cottage Group
List of all providers who offer a discount for utilization of medical services. In network providers are paid at 90% after deductible. Out of network providers are paid at 70% after deductible. In the client code box type KNOX. HFN has provided us with a tool to compare and research hospitals, physicians, home health care, and nursing homes. You may access this information by clicking on "Tools and Resources" (located on right side of screen, under "Quick Links"). Scroll down and enter login: KnoxCollege (case sensitive) and password: client4306 (case sensitive). Click on "Accept."
OSF Direct Access-OSF Group
List of providers who offer a discount for utilization of services with the OSF Group, which includes Prompt Care and the former Galesburg Clinic. In network providers are paid at 90% after deductible. Out of network providers are paid at 70% after deductible.
PHCS Healthy Directions (MultiPlan)
List of providers located out of the OSF area who offer a discount for utilization of medical services. In network providers are paid at 90% after deductible. Out of network providers are paid at 70% after deductible. The PHCS Healthy Directions logo is located on the back of your medical card.
Pharmacy benefit manager. Order refills online, check status of order, and check on claim history.
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Salary Reduction Forms