Health Services FAQ

Where are health facilities located?

How do I get health care when I need it?

There are four basic options:

• You can visit Health Services during office hours on a walk-in basis. Hours are Monday, 9:30 a.m. to 4:30 p.m., and Tuesday through Friday, 10:30 a.m. to 4:30 p.m.
• After hours you can visit OSF Galesburg Clinic or OSF Prompt Care. Please note, you will be charged a Knox College discounted rate of $60 per visit (additional expenses of lab fees, x-rays, and/or prescriptions are charged to the student).
• Wait until Health Services is open the following day.
• If you believe you are experiencing a serious medical emergency, call 911 and ask to be taken to the emergency room. (When possible, notify a resident advisor or Campus Safety if you must go to an emergency room.)

Is there coverage during winter and spring break?

Yes. Students can access care at OSF Galesburg Clinic or at OSF Prompt Care. This visit is treated the same as if the visit was on-campus (i.e. no charge for office visit. Lab fees, x-rays, prescriptions are an additional charge).

Will Health Services provide a medical excuse for missing classes?

The medical staff will provide medical documentation, upon request, for students they feel have legitimate health problems that require class absences. If there is any question as to whether an excuse is necessary, a student should initiate such a request. Class absences or missed examinations should be reported by the student to Lori Haslem, associate dean of the College, as soon as possible.

What if I have questions about Health Services arrangements?

Contact the student health service coordinator in the Office of Student Development, 103 Old Main, ext. 7863, for questions concerning services covered by Health Services.

What if I require lab tests to be performed?

Health Services has the ability to conduct several lab procedures on-site. Lab fees are not included in the free office visit; those additional costs are the responsibility of the student.

What if I need a referral to a specialist?

The on-campus medical practitioner will be able to refer you to the appropriate specialist if further treatment is recommended.

What is the cost to visit Health Services?

There is no cost per visit to the student unless lab fees, x-rays, and prescriptions are required. Any additional costs are at the expense of the student, and the student's insurance will be billed.

Are there Family Planning Services available?

Yes. Knox College and Family Planning of Western Illinois have an agreement in which Knox will pay for one visit per academic year for all enrolled Knox students, including a doctor's full exam and a sexually transmitted infection (STI/STD) test. Students not requiring a full exam on their subsequent visits will be charged Family Planning's going rate for each procedure up to but not exceeding $60.

Who should I contact if I have questions concerning a collegiate athletic injury and/or athletic insurance claim?

Knox College Athletic Training Room at ext. 7378.

Where is the Athletic Training Room located?

Basement of Memorial Gym, Room MG051.  

Is there a charge for the services for a collegiate athletic injury treated in the Knox College Athletic Training Room?

No. Care (evaluation, treatment, and rehabilitation) in the Athletic Training Room for collegiate athletic injuries is free of charge for all varsity athletes.

When can I have a varsity athletic related injury/illness evaluated and treated in the Knox College Athletic Training Room?

Monday through Friday, 9:00 a.m. to noon and 1:00 p.m. to 6:45 p.m.

Quick Reference Telephone Numbers

• Campus Safety & Security: 341-7979
• United American Cab Service: 341-6161
• City Bus Inc.: 342-4242
• OSF Prompt Care: 343-1000
• OSF Galesburg Clinic: 344-1000
• Health Services: 341-7559
• Counseling Services: 341-7492
• Knox County Health Department: 344-2224
• Family Planning of Western Illinois: 343-6162
• Cottage Hospital Trauma Center: 345-4386
• OSF St. Mary Medical Center: 344-3161
• Office of Student Development: 341-7222
• Student Health Services Coordinator: 341-7863
• Athletic Training Room: 341-7378
• For all after-hour emergencies: 911