Resetting Passwords
College-owned Windows Desktop and Laptop Computers with Wired Connections
This applies for most office computers (all Windows machines with wired connections). If you have a laptop, be sure that the network cable is plugged in before proceeding.
You should use your office computer for this process rather than going to a lab or other location.
NOTE: Be prepared to immediatley change saved passwords on any other devices on which your Knox password is saved. Failure to do so will result in a lockout of your account as these devices will repeatedly attempt to use your old password.
|
1. Once logged into the computer, simultaneously press the CTRL-ALT-DEL keys.
2. From the window that pops up (pictured), click Change Password. |
 |
|
3. Enter your Old Password, enter your New Password, and confirm your New Password. |
 |
|
4. The confirmation that your password had been changed will appear (pictured). |
 |
|
5. Under Windows XP you will need to click Cancel to return to your desktop.
|
 |