Whom to Contact

Information Technology Services Help Desk
Monday-Thursday: 8:00 a.m. to 9:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.
Saturday: Closed
Sunday: 5:00 p.m. to 9:00 p.m.
Phone: 309-341-7700
Walks-Ins: SMC E010
E-mail: helpdesker@knox.edu

 
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Computing at Knox

computer centerKnox College provides an array of services and facilities including a campus-wide wireless network, a range of online storage options for individuls and departments, computer labs with the latest equipment and academic software packages.
Hardware

Knox supports both Windows PC and Macintosh computer systems. All computers that attach to the Knox network need to be kept current with software updates and virus protection.

Networking

Knox provides wireless network access in all College-owned residence halls, academic buildings, and a majority of the campus green spaces.

Applications

Knox makes many applications available for faculty and student use via the network application server.

Storage

Knox provides an array of online storage options for use by individuals and departments.

E-mail

Knox provides all students, faculty, and staff with e-mail accounts which can be accessed via the Web or various e-mail clients.

Printing

Knox maintains network printers across campus for use by students and faculty. Students are allotted a 300 free prints per term.


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