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Information Technology Services Help Desk
Monday-Thursday: 8:00 a.m. to 9:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.
Saturday: Closed
Sunday: 5:00 p.m. to 9:00 p.m.
Phone: 309-341-7700
Walks-Ins: SMC E010
E-mail: helpdesker@knox.edu
 Information Technology Services (ITS) is devoted to creating an easy to use and welcoming computing environment for all -- students, faculty, and staff. ITS maintains the campus wired and wireless computer network, the campus computer labs, the administrative computing system, and the telephone and television systems serving the entire campus. |
Knox provides students unfettered access to all on-campus academic computer resources. The entire campus -- all academic and residential rooms, as well as most green spaces -- is linked through the wireless network infrastructure. Every student with a computer meeting the minimum machine requirements can log on from his or her suite room. In addition, the College provides four computer lab facilities across the campus that are open to students.
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Who to call?Your best starting point for help when you encounter a computer or network-related problem at Knox is the Help Desk. The Help Desk assistants can help you with:
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Unlike most other kids my age who are in their first year or second year out of college, I am doing what I went to school for. I am Pier
Debes '10, , and...
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