The Computer Center Help Desk provides answers to questions about the Knox College Computer Center and its services. The Computer Center professional staff and Help Desk student staff are devoted to creating an easy to use and welcoming computing atmosphere for all students, faculty and staff. Being a small campus, we place a high value on delivering quality service and support. You make it possible for us to deliver that kind of service if you start by contacting the Help Desk - where someone will gather information about your problem, assist you to resolve it and then, if necessary, put you in touch with the person(s) best qualified to assist you. Contact Us Hours of operation - Monday through Thursday: 8:00 AM to 6:00 PM
- Friday: 8:00 AM to 5:00 PM
Supported Applications and Activities Due to limited resources, the Help Desk cannot support every software application and computing activity. If you have a College-owned computer AND you are working with a supported application or service, we will work with you to solve the problem as quickly as possible. We also work to ensure that student-owned equipment meeting our minimum system baselines can access the campus network, the Internet and e-mail. For other equipment and problems we can suggest alternative resources that may be able to answer your questions. Please note, however, that the College and its staff, professional or student, cannot service privately owned computer hardware or software for a variety of licensing and warranty reasons.
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