Reset Password

If you have not already done so, you must set your secret question answers before you change your password.

1. Go to https://hd.knox.edu
2. Log-in with your current e-mail username and password.
3. You will be prompted to configure your "secret questions and answers."
4. Click "Yes" and choose your questions and answers.
5. Click "Save" followed by "Sign out" in the upper left corner of the screen.

To change your password:

1. Go to https://hd.knox.edu. Do not log in.
2. Click on "Reset Your Password" in the lower left corner of the window
3. Enter your e-mail username, and answer your security questions.
4. You will be prompted to set your password.
   If you fail to follow these instructions your password will expire.